The CAHPS Hospice Survey Quality Assurance Guidelines manual has been developed by CMS to standardize the survey data collection process and to ensure comparability of data reported through the CAHPS Hospice Survey.
The CAHPS Hospice Survey administration protocols are contained in the CAHPS Hospice Survey Quality Assurance Guidelines Version 10.0 (QAG V10.0).
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UPDATED: CAHPS Hospice Survey Quality Assurance Guidelines V10.0 Technical Corrections and Clarifications Document (March 2024)
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Appendix O - CAHPS Hospice Survey English Mail Materials (February 2024)
Appendix P - CAHPS Hospice Survey Spanish Mail Materials (February 2024)
Appendix Q - CAHPS Hospice Survey Traditional Chinese Mail Materials (March 2024)
Appendix R - CAHPS Hospice Survey Simplified Chinese Mail Materials (March 2024)
Appendix S - CAHPS Hospice Survey Russian Mail Materials (March 2024)
Appendix T - CAHPS Hospice Survey Portuguese Mail Materials (March 2024)
Appendix U - CAHPS Hospice Survey Vietnamese Mail Materials (March 2024)
Appendix V - CAHPS Hospice Survey Polish Mail Materials (March 2024)
Appendix W - CAHPS Hospice Survey Korean Mail Materials (March 2024)
The CAHPS Hospice Survey Quality Assurance Guidelines V10.0 Summary of Updates and Emphasis document is a reference tool that highlights the major changes from the CAHPS Hospice Survey Quality Assurance Guidelines V9.0 to V10.0.