CAHPS® Hospice Survey

Scoring and Analysis
     

Quick Links: UPDATED: CAHPS Hospice Survey Response Rate | UPDATED: Case-Mix Adjustment Methods for CAHPS Hospice Survey Measures Document Posted | Step-by-Step Guide for Calculating CAHPS Hospice Survey Top-, Middle-, and Bottom-Box ScoresPrevious Case-Mix Adjustment Methods for CAHPS Hospice Survey Measures | Podcast for Hospices: Adjustments to Survey Data for Public Reporting | Podcast for Hospices: Public Reporting of CAHPS Hospice Survey Scores

 

UPDATED: CAHPS Hospice Survey Response Rate (06/04/2018)

The CAHPS Hospice Survey response rate for the upcoming public reporting period fourth quarter of 2015 through the third quarter of 2017 (10/1/2015 through 9/30/2017) is 33%, which is the same as the response rate for the current public reporting period, third quarter of 2015 through the second quarter of 2017 (7/1/2015 through 6/30/2017).

For details regarding the formula that CMS uses to calculate the survey response rate, please see the CAHPS Hospice Survey Quality Assurance Guidelines, Version 4.0, available at: http://www.hospicecahpssurvey.org/en/quality-assurance-guidelines/


UPDATED: Case-Mix Adjustment Methods for CAHPS Hospice Survey Measures (06/01/2018)

The Case-Mix Adjustment document has been updated with case-mix adjustments for each question composing a publicly reported CAHPS Hospice Survey measure top- or bottom-box score, displaying the two most recent quarters within the 8-quarter rolling reporting period: Q2 2017 - Q3 2017.

Click here to view or download the document that will permit a survey vendor or hospice to closely approximate the effect of case-mix adjustment on CAHPS Hospice Survey results.

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Step-by-Step Guide for Calculating CAHPS Hospice Survey Top-, Middle-, and Bottom-Box Scores (03/01/2018)

Click here to view or download the document that summarizes the steps that the Centers for Medicare & Medicaid Services (CMS) uses to calculate CAHPS Hospice Survey top-, middle-, and bottom-box measure scores, including adjustments for mode of survey administration and case mix.

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Previous Case-Mix Adjustment Methods for CAHPS Hospice Survey Measures (05/31/2018)

Click here to view the Case-Mix Adjustments for cases from Q3 2015 - Q2 2017
Click here to view the Case-Mix Adjustments for cases from Q2 2015 - Q1 2017
Click here to view the Case-Mix Adjustments for cases from Q2 2015 - Q1 2016

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Podcast for Hospices: Adjustments to Survey Data for Public Reporting 

This podcast provides additional information about the case-mix and mode adjustments.

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Podcast for Hospices: Public Reporting of CAHPS Hospice Survey Scores

This podcast discusses public reporting of CAHPS Hospice Survey Scores, including an overview of the process, how to interpret your scores, and how to request CMS review of your scores.

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This page was last modified on 06/04/2018