CAHPS® Hospice Survey

Scoring and Analysis
     

 

Quick Links:  UPDATED: CAHPS Hospice Survey Response Rate | UPDATED: Case-Mix Adjustment Methods for CAHPS Hospice Survey Measures Document PostedUPDATED: CAHPS Hospice Survey State Scores Posted | UPDATED: CAHPS Hospice Survey National Percentiles Posted | Updates to the Case-Mix Adjustment Approach for CAHPS Hospice Survey Results Document Posted | CAHPS Hospice Survey ICD-10 Codes Used for Case-Mix Adjustment Calculations Posted | UPDATED: Step-by-Step Guide for Calculating CAHPS Hospice Survey Top-, Middle-, and Bottom-Box Scores Previous Case-Mix Adjustment Methods for CAHPS Hospice Survey Measures | Previous CAHPS Hospice Survey National PercentilesPrevious CAHPS Hospice Survey State Scores | Podcast for Hospices: Adjustments to Survey Data for Public Reporting | Podcast for Hospices: Public Reporting of CAHPS Hospice Survey Scores

UPDATED: CAHPS Hospice Survey Response Rate (05/29/2020)

The CAHPS Hospice Survey response rate for the public reporting period (fourth quarter of 2017 through the third quarter of 2019) is 32%.

For details regarding the formula that CMS uses to calculate the survey response rate, please see the CAHPS Hospice Survey Quality Assurance Guidelines, Version 6.0, available at: http://www.hospicecahpssurvey.org/en/quality-assurance-guidelines/.


UPDATED: Case-Mix Adjustment Methods for CAHPS Hospice Survey Measures Document Posted (05/29/2020)

Updates to the Case-Mix Adjustment (CMA) Methods document which describes the CMA model, updated coefficients and means from Quarter 4 2017 to Quarter 3 2019 for CAHPS Hospice Survey is available.

Click here to view or download the document that will permit a survey vendor or hospice to closely approximate the effect of case-mix adjustment on CAHPS Hospice Survey results.  


UPDATED: CAHPS Hospice Survey State Scores Posted (05/29/2020)

The CAHPS Hospice Survey state score document for the upcoming public reporting period (fourth quarter of 2017 through the third quarter of 2019) is available here. 


UPDATED: CAHPS Hospice Survey National Percentiles Posted (05/29/2020)

The CAHPS Hospice Survey National Percentiles document for the upcoming public reporting period  (fourth quarter of 2017 through the third quarter of 2019) is available here

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Updates to the Case-Mix Adjustment Approach for CAHPS Hospices Survey Results (02/27/2020)

Click here to view or download the document that highlights updates to the CAHPS Hospice Survey case-mix adjustment approach over time.

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CAHPS Hospice Survey ICD-10 Codes Used for Case-Mix Adjustment Calculations Posted (11/29/2019)

The CAHPS Hospice Survey list of ICD-10 codes used for the Case-Mix Adjustment calculations is available here. The document that will permit a survey vendor or hospice to closely approximate the effect of case-mix adjustment on CAHPS Hospice Survey results.  

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Step-by-Step Guide for Calculating CAHPS Hospice Survey Top-, Middle-, and Bottom-Box Scores (05/30/2019)

Click here to view or download the document that summarizes the steps that the Centers for Medicare & Medicaid Services (CMS) uses to calculate CAHPS Hospice Survey top-, middle-, and bottom-box measure scores, including adjustments for mode of survey administration and case mix.

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Previous Case-Mix Adjustment Methods for CAHPS Hospice Survey Measures (05/29/2020)

Click here to view the Case-Mix Adjustments for cases from Q3 2017 - Q2 2019
Click here to view the Case-Mix Adjustments for cases from Q2 2017 - Q1 2019
Click here to view the Case-Mix Adjustments for cases from Q2 2017 - Q4 2018
Click here to view the Case-Mix Adjustments for cases from Q2 2017 - Q3 2018
Click here to view the Case-Mix Adjustments for cases from Q2 2017 - Q2 2018
Click here to view the Case-Mix Adjustments for cases from Q2 2017 - Q1 2018
Click here to view the Case-Mix Adjustments for cases from Q2 2017 - Q4 2017
Click here to view the Case-Mix Adjustments for cases from Q2 2017 - Q3 2017
Click here to view the Case-Mix Adjustments for cases from Q3 2015 - Q2 2017
Click here to view the Case-Mix Adjustments for cases from Q2 2015 - Q1 2017
Click here to view the Case-Mix Adjustments for cases from Q2 2015 - Q1 2016

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Previous CAHPS Hospice Survey National Percentiles (05/29/2020)

Click here to view the national percentiles for Q3 2017 through Q2 2019
Click here to view the national percentiles for Q2 2017 through Q1 2019

Click here to view the national percentiles for Q1 2017 through Q4 2018
Click here to view the national percentiles for Q4 2016 through Q3 2018
Click here to view the national percentiles for Q3 2016 through Q2 2018
Click here to view the national percentiles for Q2 2016 through Q1 2018
Click here to view the national percentiles for Q1 2016 through Q4 2017

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Previous CAHPS Hospice Survey State Scores  (05/29/2020)

Click here to view the state scores for Q3 2017 through Q2 2019
Click here to view the state scores for Q2 2017 through Q1 2019
Click here to view the state scores for Q1 2017 through Q4 2018
Click here to view the state scores for Q4 2016 through Q3 2018
Click here to view the state scores for Q3 2016 through Q2 2018
Click here to view the state scores for Q2 2016 through Q1 2018
Click here to view the state scores for Q1 2016 through Q4 2017

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Podcast for Hospices: Adjustments to Survey Data for Public Reporting 

This podcast provides additional information about the case-mix and mode adjustments.

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Podcast for Hospices: Public Reporting of CAHPS Hospice Survey Scores

This podcast discusses public reporting of CAHPS Hospice Survey Scores, including an overview of the process, how to interpret your scores, and how to request CMS review of your scores.

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This page was last modified on 05/29/2020